
- Editorial:
- CAMBRIDGE UNIVERSITY PRESS
- Materia
- Varios librería
- ISBN:
- 978-0-521-78391-0
(CD-ROM).ESSENTIAL TELEPHONING IN ENGLISH
GARSIDE, BARBARA / GARSIDE, TONY
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.